"Clearing your name after an identity theft can be a very complicated and disruptive process," said Mark LaPenta, chief technology officer of MetLife Bank. "There are a lot of people to notify, including creditors, credit bureaus, and law enforcement. It can take months—or possibly years—before you get your life back in order, and clear your name. Fortunately, there are steps that can be taken to avoid becoming a victim in the first place, and also services that can help you restore your name should you become a victim."
To reduce the likelihood of being a victim of identity theft:
Be careful with your social security number, which is one of the most valuable
pieces of information that you have to "prove" who you are. Avoid carrying your
social security card in your wallet, and don't print the number on personal
Only release your social security number when it's absolutely
necessary, such as when required by a government agency (e.g., the Department of
Motor Vehicles or Social Services).
If a merchant asks for your social
security number, ask why it's necessary, and what safeguards they have in place
to protect your information. Although there are instances where it is necessary
to have this information (such as, in order to extend credit), you should feel
confident with the safeguards that are in place to protect your privacy.
Minimize the number of credit cards you have, and only carry one or two
in your wallet. It's a good idea to keep a list of all your credit cards, bank
accounts, and investments in a safe place.
Never leave envelopes containing
bills and checks in places where there's a danger of their being stolen.
Consider mailing your bills at the post office, rather than leaving them for
your letter carrier at your front door or mailbox.
Think about computer
safety—never use obvious or easily guessed passwords or PINs, and always create
passwords that combine letters and numbers.
Be wary of "phishing"
schemes. Phishing is a type of fraud that usually starts as an email or pop-up
designed to trick you into revealing personal financial details. Never reply to
emails asking for personal details, or even click on links in emails that appear
Be careful what you throw away! Trash is a prime target for
identity thieves, so take the time to shred all paperwork containing sensitive
information, including pre-approved credit offers. The most secure shredders are
"cross cut" shredders, because they ensure that the documents cannot be
Carefully review financial statements each month for
unauthorized use, including your credit cards, bank statements, and phone bills.
Alert your creditors immediately, in the event that you notice a discrepancy.
Do a "check up" on your credit history once every year. Securing this
information is easy—simply visit www.annualcreditreport.com or call
877-322-8228. You'll be able to get one free credit report each year from each
of the three major credit bureaus.
Another important consideration:
determine whether you have protection in the event that you are victimized. Many
credit card companies offer protection against identity theft, so ask your
credit card agent or company representative if yours does.
In addition, a few banking institutions now offer the convenience of identity theft resolution services. This assistance can prove invaluable, because it can help guide victims through the arduous process of reclaiming their good names.
For additional information on the threat of identity theft, visit http://www.metlifebank.com/, and select "Security Center."